Signatures
Add a review request to your email signature. Recipients can tap a rating to leave feedback directly from any email you send.
The signature feature adds a clickable rating strip to your email signature. When you send emails—to customers, clients, or anyone—recipients see faces or stars they can tap. Each tap takes them to your review page with that rating pre-selected, so they can leave feedback in one click. It's a passive way to collect reviews without sending dedicated review requests.
Where to Find Signatures
Go to Settings in the sidebar, then click Signature. You'll see two sections: Settings (where you customize the signature) and Signature (where you copy it).
There is only one signature per project. If you make changes, they apply for everyone who has access to the project.
Customizing the Signature
In the Settings section, you can adjust:
Font family – Choose a sans serif or serif font for the signature text.
Body font size – The size of the text above the rating icons (11–15px).
Label font size – The size of the text below or beside the icons (11–15px).
Text color – The color of all text in the signature.
Link color – The color of the clickable rating links. By default, this uses your project's primary color.
Icon size – How large the faces or stars appear (20–30px).
Rating order – Show ratings from worst to best, or best to worst.
Body – The text that appears above the rating icons. Use it to invite recipients to leave feedback (e.g., "How was your experience? Tap a face to let us know.").
Review page – If you have multiple review pages, choose which one the signature links to.
Layout – Pick one of five layouts (see below).
When you're done, click Save. Changing the layout saves automatically.
Layouts
Choose from five layouts. Each shows your ratings as clickable icons—either faces or stars—with labels. The difference is how they're arranged:
Faces 1 – Faces in a horizontal row, with "best" and "worst" labels beneath them.
Faces 2 – Faces in a horizontal row, with each rating label to the right of its face.
Faces 3 – Faces in a vertical column, with each rating label to the right of its face.
Stars 1 – Stars in a horizontal row, with "best" and "worst" labels beneath them.
Stars 2 – Stars in a horizontal row, with each rating label to the right of its star.
Pick the layout that fits your brand and email style. You can switch anytime.
Copying and Using the Signature
The Signature section shows a live preview of your signature. Use the buttons to copy it:
Copy source code – Copies the raw markup. Use this if your email program supports pasting HTML or if you need to edit the markup.
Copy signature – Copies the formatted signature so you can paste it directly into your email program. Most users should use this option.
After copying, open your email program's signature settings and paste. The signature will appear at the bottom of every email you send. Recipients who tap a face or star will be taken to your review page to leave feedback.
Use Copy signature for most email programs (Gmail, Outlook, Apple Mail, etc.). The formatting and links will be preserved when you paste.
Tips
The signature works best when your body text is short and inviting. Something like "How did we do? Tap a face to share your feedback" encourages action without cluttering the signature.
Match the link color to your brand or project primary color so the rating icons stand out and feel consistent with your other communications.
Signatures are ideal for businesses that send a lot of transactional or follow-up emails—appointments, invoices, delivery confirmations. Every email becomes a chance to collect reviews.
Some email programs strip formatting when pasting. If your signature doesn't look right or the links don't work, try Copy source code and paste into a program that supports HTML signatures, or check your email provider's signature help.
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