Signatures
Add a review request to your email signature. Create multiple signatures per project, each with its own layout and settings. Recipients tap a rating to leave feedback directly from any email you send.
The signature feature adds a clickable rating strip to your email signature. When you send emails—to customers, clients, or anyone—recipients see faces or stars they can tap. Each tap takes them to your review page with that rating pre-selected, so they can leave feedback in one click. It's a passive way to collect reviews, ratings, and feedback without sending dedicated review requests.
Where to Find Signatures
Go to Settings in the sidebar, then click Signatures. You'll see all signatures for the current project. If you don't have any yet, you'll see a prompt to create your first one.
You can create multiple signatures per project. Each signature has its own name, layout, and settings—useful when different team members or departments need different versions, or when you want one for general feedback and another for specific locations or review pages.
Creating a Signature
Click Create signature (or Add if you already have signatures). A dialog opens with two main areas: settings on the left and a live preview on the right.
Name – Give the signature a name so you can tell it apart from others (for example, "Sales team" or "Downtown location").
Layout – Choose from five layouts. Each shows your ratings as clickable icons—either faces or stars—with labels:
Faces 1 – Faces in a horizontal row, with "best" and "worst" labels beneath them.
Faces 2 – Faces in a horizontal row, with each rating label to the right of its face.
Faces 3 – Faces in a vertical column, with each rating label to the right of its face.
Stars 1 – Stars in a horizontal row, with "best" and "worst" labels beneath them.
Stars 2 – Stars in a horizontal row, with each rating label to the right of its star.
Body – The text that appears above the rating icons. Use it to invite recipients to leave feedback (e.g., "How was your experience? Tap a face to let us know.").
Options – If you have multiple review pages, choose which one the signature links to. You can also tie the signature to a specific location or tags.
Rating – Set the icon size (20–30px) and whether ratings appear from worst to best or best to worst.
Font – Choose a sans serif or serif font, and set the body and label font sizes (11–15px).
Colors – Set the text color and the link color (the clickable rating icons). By default, the link color uses your project's primary color.
As you change settings, the preview updates in real time. When you're happy with it, click Create to save the signature.
Editing a Signature
On the Signatures page, each signature appears as a tile showing its name and a short preview of the body text. Click a tile (or its Edit button) to open the edit dialog.
The edit dialog works like the create dialog: adjust any settings on the left and see the preview update on the right. Click Save when you're done.
Use Copy signature for most email programs (Gmail, Outlook, Apple Mail, etc.). The formatting and links will be preserved when you paste. Use Copy source code if your email program supports pasting HTML or if you need to edit the markup.
Deleting a Signature
From the edit dialog, click Delete. A confirmation dialog appears. Confirm to remove the signature permanently. Anyone who has already copied it can still use it, but it will no longer appear in your project's list.
Copying and Using the Signature
Both the create and edit dialogs include copy buttons at the top:
Copy source code – Copies the raw markup. Use this if your email program supports pasting HTML or if you need to edit the markup.
Copy signature – Copies the formatted signature so you can paste it directly into your email program. Most users should use this option.
After copying, open your email program's signature settings and paste. The signature will appear at the bottom of every email you send. Recipients who tap a face or star will be taken to your review page to leave feedback.
Tips
The signature works best when your body text is short and inviting. Something like "How did we do? Tap a face to share your feedback" encourages action without cluttering the signature.
Match the link color to your brand or project primary color so the rating icons stand out and feel consistent with your other communications.
Signatures are ideal for businesses that send a lot of transactional or follow-up emails—appointments, invoices, delivery confirmations. Every email becomes a chance to collect reviews and build your reputation.
Some email programs strip formatting when pasting. If your signature doesn't look right or the links don't work, try Copy source code and paste into a program that supports HTML signatures, or check your email provider's signature help.
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