Billing and Upgrading
View your plan, upgrade or change plans, and manage your subscription and payment method.
The billing page shows your current plan, how much of your limits you've used, and lets you subscribe, change plans, or manage your subscription. You can update your payment method, cancel your subscription, or (on Agency) add extra locations.
Where to Find It
Click Account in the sidebar (or your profile icon in the header), then click Billing. You can also reach billing from Upgrade buttons that appear when you hit a limit, for example when creating a new location or project. Those buttons take you straight to the billing page so you can choose a plan that includes the capacity you need.
If you don't see Billing in the Account menu, you may be a sub-account (for example, an agency client). Billing is managed by the account owner.
Usage
At the top of the billing page, you'll see your current usage for:
Requests – How many review requests you've sent this month compared to your plan limit.
Locations – How many locations you have compared to your plan limit.
Your location count includes every location across your projects. A project with no locations yet still counts as one seat, so empty projects use capacity the same way a single-location project would.
If you're close to a limit, increase your Business location quantity, add Agency extra locations, or free up capacity by removing locations (or unused projects) you no longer need.
Your Plan
The Your Plan section shows your active subscription. You'll see each line item with:
Plan name – The plan or add-on you're on. Older plans that are no longer sold may show as Legacy Plan.
Price – The per-location (or per-unit) rate for your current quantity, and how often you're billed (monthly or yearly).
Quantity – How many locations or extra locations are on that line item.
Status – When your plan renews or, if you've canceled, when it ends.
Actions – Edit quantity (when available), or cancel.
If you've canceled, a notice at the top of this section shows the date your subscription ends. You keep full access until that date.
Managing Your Subscription
Click Manage subscription at the top of the billing page to open the billing portal. There you can:
Update your payment method (card on file).
View invoices and payment history.
Manage subscription details available for your plan.
Cancel your subscription.
Canceling Your Subscription
Click Cancel subscription to stop your subscription at the end of the current billing period. You'll keep access until the period ends. After that, your account may move to a free plan or be restricted based on your usage. You can resubscribe anytime before the period ends to keep your plan active.
Plans
MGR offers two paid plans. Open View all features on the billing page (or the public pricing page) for a full comparison.
Business
Business is for companies that run their own reputation work. Pricing is per location, with volume discounts as you add more (starting from $99/location/month). You can choose Monthly or Yearly billing. Yearly includes two months free.
When you subscribe, use the location selector to pick a volume band (for example, 1–10 locations or 11–20). Each location includes 5,000 review requests per month. For example, 3 locations means 15,000 requests that month. You can change the quantity later from Your Plan or by clicking Update Plan on Business.
Business includes AI tools, unlimited customers, projects, review pages, and widgets, custom email and review page domains, Google Business Profile and Facebook, SMS (with your own provider), all integrations, and API and MCP access.
Agency
Agency is for marketing agencies that white label MGR for clients. It is $199/month and includes 5 locations and 25,000 review requests per month. You can add discounted extra locations as you grow (from $49/location/month). Each extra location adds 5,000 more requests per month. Agency is monthly only.
When you subscribe, use the location selector to start with the 5 included locations, or choose an extras band (for example, +1–10 extra locations) so checkout includes those seats up front.
Agency includes everything in Business, plus the white-label client portal, custom agency domain, client invites, agency team seats, per-project overrides, and Agency API access.
You cannot switch between Business and Agency on the same account. If you need the other plan family, create a new account. The button shows Requires New Account when a switch isn't allowed. Older Starter or Growth plans are treated like Business for this rule, so Agency also requires a new account if you're on a legacy plan.
Subscribing or Changing Plans
Subscribe – If you don't have a paid plan yet, choose your location band (Business) or included extras (Agency), then click Subscribe. You'll be taken to checkout to enter your payment details. Checkout won't let you pick fewer locations than you're already using.
Update Plan – If you already have a subscription, click Update Plan on the plan you want (for example, Business monthly to yearly). Confirm the quantity and update in the dialog that appears.
Your Plan – Your active plan is marked Your Plan and can't be selected again. Use Manage subscription or Edit on a line item when you need to make changes.
Quantity cannot go below the number of locations already on your account. Delete unused locations under Settings > Locations (or remove unused projects) before lowering your plan quantity.
Add-Ons
Add-ons appear when you're on an Agency plan. The available add-on is extra locations, billed per location on top of the 5 included with Agency, with volume pricing starting at $49/month per location. Each extra location adds 5,000 monthly review requests.
Click Add on the add-on, set the quantity you need, and confirm. You can edit the quantity later from Your Plan.
Business plans do not use this add-on. Location capacity is controlled by your Business quantity instead.
Legacy Plans
If you're on an older plan (for example, a retired Starter or Growth plan), it still works and may appear as Legacy Plan in Your Plan. Those plans are no longer available for new subscriptions. You can keep your current plan, manage payment details in the billing portal, or move to Business when you're ready. Moving to Agency requires a new account.
Legacy plans don't support changing location quantity in the app. To change capacity, cancel the legacy plan (or wait until it ends) and subscribe to Business, or contact support if you need help migrating.
Feature Limits and Upgrade Prompts
Your plan determines how many locations, review requests, and other features you can use. When you hit a limit, you may see Upgrade badges or messages in the app. Clicking them takes you to the billing page so you can increase capacity or choose a plan that includes what you need. Changes apply as soon as the update succeeds.
If you're not sure which plan fits, check the pricing page for a full comparison of features and limits. You can reach it from the billing page or the main site.
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