# Platform

- [Welcome](/platform/readme.md)
- [Getting Started](/platform/getting-started.md): Get from signup to your first review. Covers the Get Started checklist, Automate button, quick path, and common blockers.
- [Projects](/platform/projects.md): Projects are the main workspace for collecting and managing reviews. Each project represents one business or location you want to collect reviews for.
- [Appearance](/platform/projects/appearance.md): Customize how your project looks across emails, review pages, and the Showcase. Control branding, fonts, colors, and layout.
- [Members](/platform/projects/members.md): Invite team members to help manage your project. Control who has access and what they can do with roles.
- [Customers](/platform/projects/customers.md): View, filter, and manage your customers. Open customer profiles to edit details, send review requests, and view their messages and reviews.
- [Reviews](/platform/projects/reviews.md): View, filter, and manage your reviews. Open a review to reply, edit details, hide it from your showcase, or flag duplicates.
- [Ratings](/platform/projects/ratings.md): Customize how customers rate your business—stars or faces, labels, colors, and custom icons. Control how ratings appear on review pages and across your project.
- [Messages](/platform/projects/messages.md): View and manage review requests and reminders sent to customers by email or SMS. Track delivery, opens, and clicks.
- [Locations](/platform/projects/locations.md): Create and manage locations for multi-location businesses. Assign review pages, filter data by location, and attribute reviews and feedback to specific stores or branches.
- [Sources](/platform/projects/sources.md): Organize reviews by where they came from—Google, Facebook, Yelp, and more. Filter, display, and analyze reviews by source.
- [Tags](/platform/projects/tags.md): Organize reviews and customers with tags, and use AI to automatically tag reviews based on their content.
- [Signatures](/platform/projects/signatures.md): Add a review request to your email signature. Create multiple signatures per project, each with its own layout and settings. Recipients tap a rating to leave feedback directly from any email you send.
- [Email Settings](/platform/projects/email-settings.md): Configure email templates and settings for sending review requests and reminders to customers. Customize subject lines, message content, sender info, and appearance.
- [SMS Settings](/platform/projects/sms-settings.md): Configure SMS templates for sending review requests and reminders to customers by text message. Customize message content for each template type.
- [Analytics](/platform/projects/analytics.md): View charts for reviews, customers, and messages over time to track your review program performance.
- [Webhooks](/platform/projects/webhooks.md): Add webhooks to your project to receive events about reviews and messages.
- [Review Pages](/platform/review-pages.md): Customizable pages where customers leave ratings and reviews.
- [Settings](/platform/review-pages/settings.md): Configure the template, instructions, rating options, and email notifications for your review page.
- [Appearance](/platform/review-pages/appearance.md): Customize the layout, fonts, and background of your review page.
- [Success Page](/platform/review-pages/success.md): Customize the page customers see after submitting a review.
- [Links](/platform/review-pages/links.md): Prompt customers to leave reviews on 3rd party review sites.
- [Redirects](/platform/review-pages/redirects.md): Send customers directly to third-party review sites after they select a rating. Skip the form and split traffic across multiple sites.
- [Fields](/platform/review-pages/fields.md): Capture customer info, feedback, and reviews with form fields. Add custom fields and show them conditionally based on the rating selected.
- [Locations](/platform/review-pages/locations.md): Assign locations to your review page and enable the location picker so customers can choose which location they're reviewing.
- [QR Codes](/platform/review-pages/qr-code.md): Create and save multiple QR codes for your review page. Download codes with custom colors, locations, and tags to collect feedback.
- [AI Assistant](/platform/review-pages/ai-assistant.md): Enable AI-powered review suggestions on your review page so customers can generate ready-to-use feedback with one click.
- [Code Editor](/platform/review-pages/code-editor.md): Add custom styles and scripts to your review page. Fine-tune the look and behavior of your feedback form beyond the built-in appearance options.
- [URL Parameters](/platform/review-pages/url-parameters.md): Pre-fill location, rating, name, email, and more by adding parameters to your review page or kiosk URL.
- [Kiosk](/platform/review-pages/kiosk.md): Display a QR code on a tablet or screen so customers can scan and leave ratings and feedback on their phone.
- [Request Strategy](/platform/request-strategy.md): Automate your review requests based on a strategy, or set of rules.
- [Adding Your Domain](/platform/adding-your-domain.md)
- [Showcase](/platform/showcase.md): A dedicated page that displays your reviews and builds trust with visitors.
- [Widgets](/platform/widgets.md): Display your reviews, ratings, and feedback on your website with embeddable widgets. Badge, Carousel, Wall, Corner, and more.
- [API Reference](/platform/api-reference.md): You can use our secure REST API to import your customer data, send review requests, export your reviews, and more!
- [AI Assistant](/platform/ai-assistant.md): AI-powered tools for generating review suggestions and crafting responses to reviews, including how to preview samples and automate replies.
- [Integrations](/platform/integrations.md): Connect your tools to collect reviews, send requests, and get notified when customers leave feedback.
- [Sharing](/platform/sharing.md): Export reviews as branded images to share on social media, your website, or in marketing materials. Build trust with testimonials and ratings.
- [Exporting](/platform/exporting.md): Export your customers and reviews as CSV files. Download links are sent to your email when the export is ready.