Webhooks

Add webhooks to your project to receive events about reviews and messages.

You can add one or more webhook URLs in order to receive events from the platform. Simply add your webhook URLs in the API settings page, here.

• review-created - Fired when a review has been created.

• review-updated - Fired when a review has been updated.

• review-deleted - Fired when a review has been deleted.

• message-created - Fired when a message has been created.

• message-updated - Fired when a message has been updated.

• message-deleted - Fired when a message has been deleted.

Review Events

It is important to note that a review is saved immediately upon clicking a link that contains a score in the parameter. For example, when an email is sent to a customer asking for their review, they may select a rating that takes them to your review page. Once the page loads, that rating is captured and a new review has been made. They may then add to that review by saving their feedback or positive review in the native review box. In this scenario, you will get a ping when the review is created, and then a 2nd ping when the review is updated.