Redirects

Redirect customers directly to 3rd party review sites.

With redirects, you can send a customer directly to one or more 3rd party review sites immediately after they have chosen a rating, thus bypassing the form. You have the option of adding up to 5 redirect URLs for each rating selected. Typically, you would want to do this if the rating is a positive one. However, you may also direct the customer to your own feedback page if the rating is negative.

Splitting Traffic

If you want to send the customer who just rated your business a 5/5 directly to Google to leave a review, you can do just that. But what if you also want to get more good reviews on Yelp or TripAdvisor? You can split the traffic by clicking the [+] button next the URL input, and add up to 4 more URLs to send your customers to. What this will do split the traffic so one customer might be directed to Google, and another customer might be directed elsewhere.

You can control how often your customers are redirected to each URL using the percentage inputs. Here's an example that would send half of your customers to Google to leave a review, while the other half get sent to Yelp and TripAdvisor.

• Google - 50%

• Yelp - 25%

• TripAdvisor - 25%

When setting the percentages for each redirect URL, the total must add up to 100% for each rating.