Links

Prompt customers to leave reviews on 3rd party review sites.

You can add links to 3rd party reviews sites to your review page. This is essential if you would like to get more good reviews on sites like Google, Facebook, Yelp, TripAdvisor, and more. Links appear on your review page as buttons, if the review is a positive one (typically a rating of 4 or 5, but you can customize this). If the review is not positive, by default, we will display a link revealer — a small button beneath the feedback form that gives the customer the option of leaving a public review.

Link Anatomy

The buttons that appear on your review page are fully customizable. You can edit the following:

• Source - Google, for example. This is used to pre-fill the label, color, and icon.

• Label - The label of the button.

• Color - The color of the button.

• Icon - Choose from our icon library or upload your own image. Specs: 1:1, max: 2mb, min size: 64px x 64px, max size: 1000px x 1000px

• Link - The URL to the 3rd party review site.

• Incentive - An optional incentive to display underneath the button.

Link Options

We give you full control over how the links are displayed to your customers.

• Link Reveal Rating - Reveal links if the customer picks a specific rating or higher. Otherwise, a small button to reveal the links will be shown (the link revealer).

• Link Reveal Label - The label of the button to reveal the links.

• Link Reveal Timing - Choose whether to show your links immediately after a rating is chosen, or on the success page, after a review has been submitted.

• Link Reveal Button - Choose whether or not to show the link revealer at all.

You can disable the option to direct your customers to leave public reviews if the rating is negative, but we do not recommend it. Preventing customers from leaving public reviews can get your 3rd party listings removed.