URL Parameters
Pre-fill location, rating, name, email, and more by adding parameters to your review page or kiosk URL.
You can add parameters to your review page URL (or kiosk link) to pre-fill or pre-select information when customers visit. This saves customers time and ensures reviews are attributed correctly. Append parameters using ? for the first parameter and & for additional ones.
Location
Add location=slug to send customers to a specific location. The location picker (if enabled) will show that location as already selected, and the review will be attributed to it. Use the location's slug from your Locations settings.
Example: yoursite.com/review?location=downtown
Form
If you have multiple review pages, add form=123 (using your review page's ID) to show a specific page instead of the default. Useful when different campaigns or channels use different pages.
Rating
Add score=5 (or 1–5) to pre-select a rating. Customers see that rating already chosen when they arrive. Often used in email or SMS links where you want to emphasize a positive rating.
Tags
Add tags=slug1,slug2 to tag reviews that come from that link. Helps you segment feedback in reports (e.g., "in-store" vs "online").
Name, Email, Phone
Add first_name, last_name, email, or phone to pre-fill those form fields. Useful when you have customer info from another system (e.g., a booking or checkout) and want to pass it into the review link.
Example: yoursite.com/review?first_name=Jane&[email protected]
Combining Parameters
You can combine any of these parameters in a single URL:
yoursite.com/review?location=downtown&score=5&first_name=Jane&[email protected]
Links sent via email or SMS include a token that automatically pre-fills the customer's name and email. No need to add those as URL parameters when using tracked links.
Use location-specific links on receipts, table tents, or in-store signage so reviews are attributed to the right store. Combine with score=5 to encourage positive ratings and build your reputation.
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