Kiosk

Display a QR code on a tablet or screen so customers can scan and leave ratings and feedback on their phone.

The Kiosk Page is a display page for in-store tablets, kiosks, or screens. It shows a QR code that customers scan with their phone. After scanning, they open your review page on their own device to leave ratings and feedback—ideal for capturing reviews at the point of experience without requiring customers to type on a shared tablet.

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What It Does

The kiosk page displays a QR code on a tablet or screen at your location. Customers scan the code with their phone camera, which opens your review page on their device. They then select a rating, leave feedback, or follow links to third-party review sites—all on their phone.

When you use a location-specific kiosk link, the kiosk page shows that location's logo at the top if one is uploaded. If no location logo is set, your project logo from Settings > Appearance is used instead.

All feedback submitted after scanning is saved the same way as feedback from email, SMS, or your website. Ratings and reviews appear in your project and can be attributed to a specific location when you use a location-specific kiosk link.

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Where to Find Your Kiosk Link

Your kiosk page has its own link, separate from your standard review page link. You can access it in several places:

• Review Pages list – Open the review pages list, then open the actions menu for a page and choose View Kiosk Page.

• Locations section – If you've assigned locations to your review page, each location row has a Kiosk Page button. Click it to open the kiosk page with that location pre-selected, so reviews are attributed to the correct store or branch.

The Preview toggle on a review page shows the review page only. It does not show the kiosk page.

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How to Use the Kiosk Page

1. Open your kiosk link on a tablet, kiosk, or display at your location.

2. Leave the page open so customers can see the QR code.

3. Customers scan the QR code with their phone camera.

4. The review page opens on their phone. They select a rating, leave feedback, or follow links to Google or other review sites—depending on your Settings, Links, and Redirects.

5. After submitting, they see your Success Page on their phone.

Reviews and ratings from the kiosk are stored in your project and appear in your Reviews and Analytics.

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Location-Specific Kiosks

If you have multiple locations, use a separate kiosk link for each one. This ensures reviews are attributed to the correct location.

• In the Locations section of your review page, click Kiosk Page next to each location to get that location's kiosk link.

• You can also add ?location=your-location-slug to your main kiosk link to target a specific location. For a full list of parameters (location, rating, name, email, and more), see URL Parameters.

Use location-specific kiosk links when you have displays at different stores or branches. Each link keeps reviews tied to the right place for reporting and reputation management.

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Tips

Place the tablet or screen near the exit or at the counter where customers can easily scan the QR code. A simple "Scan to leave a review" prompt encourages quick feedback.

Because customers complete the review on their own phone, they can take their time and type comfortably—often leading to more detailed feedback and better ratings.

Keep the tablet or screen in a spot where the QR code is clearly visible and easy to scan. Ensure good lighting and avoid glare so phone cameras can read the code reliably.