> For the complete documentation index, see [llms.txt](https://docs.moregoodreviews.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.moregoodreviews.com/platform/mcp-server/skills.md).

# Skills

**Skills** are prebuilt instructions you add to Claude so it handles common reputation tasks the same way every time. Each skill works with your **project MCP Server** connection and turns plain requests like "what should I work on this week?" into a clear, repeatable result.

Skills are optional. You can already ask the assistant to do any of this in your own words. A skill simply packages a proven workflow so the output is consistent and you do not have to explain the steps each time.

{% hint style="info" %}
Skills need a connected **project MCP Server**. Set that up first on **Settings → MCP Server**. See [**MCP Server**](/platform/mcp-server.md) for the connection steps.
{% endhint %}

***

## Available skills

| Skill                  | Use it when you want to                      | What you get                                                                                                                                                                   |
| ---------------------- | -------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Reputation Report**  | See how your reviews are doing over a period | A full read-only summary: review volume, ratings, location and source breakdowns, reply coverage, and outreach health, with trends versus the previous period                  |
| **Reputation Actions** | Know what to fix or improve next             | A short, ranked to-do list of the highest-impact actions, such as unreplied negative reviews, reply gaps, and outreach problems. It recommends only; it does not send anything |
| **Review Pipeline**    | Send review requests to the right people     | A list of customers who are ready to be asked (by default, people never asked before), then scheduled requests after you confirm                                               |

Each skill is read-only unless noted. **Review Pipeline** schedules review requests, and it always shows you the list and waits for your approval before sending.

***

## How to add a skill

Skills live in the free More Good Reviews skills library at [github.com/moregoodreviews/mgr-skills](https://github.com/moregoodreviews/mgr-skills). The steps depend on how you use Claude.

{% tabs %}
{% tab title="Claude apps and website" %}

1. Open the skills library and choose the skill you want.
2. Download the skill folder as a zip.
3. In Claude, open **Settings**, then **Capabilities**.
4. Upload the zipped skill folder.
5. Make sure your **project MCP Server** is connected in the same Claude workspace.
   {% endtab %}

{% tab title="Claude Code" %}

1. Open the skills library.
2. Copy the skill folder into your Claude skills directory.
3. Confirm your **project MCP Server** is connected.
   {% endtab %}
   {% endtabs %}

Once a skill is added, simply describe what you want. Claude recognizes the request and follows the skill. For example, ask for a reputation report, ask what you should improve, or ask who to send review requests to.

***

## What to expect

* **Reports and action lists are read-only.** They look at your data and tell you what they find. They never change reviews, customers, or messages.
* **Review requests always ask first.** The Review Pipeline skill shows the list of customers it plans to contact and waits for your confirmation before scheduling anything.
* **Results respect your settings.** Review requests still follow your request strategy, sending limits, and unsubscribe rules.
* **Large histories may be summarized in parts.** For long date ranges, narrow the window (for example, "last 30 days") if a result looks incomplete.

***

## Make a skill your own

Each skill ships with sensible defaults, such as the time period it looks at and the targets it measures against. You can adjust these to fit your business.

1. Open the skill folder you downloaded.
2. Edit the settings near the bottom of the skill file, such as the default time period or review targets.
3. Save and re-add the updated skill to Claude.

{% hint style="warning" %}
Your copy of a skill is separate from the library. If you download a newer version later, it replaces your edits. Keep a note of any changes you made so you can reapply them.
{% endhint %}

{% hint style="success" %}
Have an idea for a new skill or an improvement? You can suggest changes in the skills library on GitHub.
{% endhint %}


---

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