Reviews
Bring existing reviews into MGR from Google, Facebook, Trustpilot, Yelp, LinkedIn, CSV upload, or manual entry.
If you have reviews on Google, Facebook, Yelp, or other sites, you can bring them into MGR so they appear in your dashboard and on your Showcase. This page explains where to find the import options and how each method works.
Where to Import
Go to Reviews in the sidebar and click Add. A modal opens with three tabs: Quick Import, Manual Entry, and Upload CSV.
Quick Import (from a Website URL)
Import reviews directly from a public review page. Paste the URL and MGR will fetch the reviews for you.
Supported sites: Google, Facebook, Trustpilot, Yelp, LinkedIn
Steps:
Go to Reviews and click Add.
Open the Quick Import tab.
Under Website, choose the review site (Google, Facebook, Trustpilot, Yelp, or LinkedIn).
Paste the URL of your business's review page. The placeholder shows the format—for example, your Google Maps place URL or your Facebook reviews page.
If you use locations, optionally assign the imported reviews to a location.
For Google, Facebook, Trustpilot, and Yelp, you can check Positive only to import only 4- and 5-star reviews.
Click Import Recent Reviews.
The import runs in the background. You'll see a confirmation when it's scheduled. Reviews appear in your list shortly after. You may receive an email when the import completes.
For Google reviews, you can also connect Google My Business under Settings > Integrations to sync reviews automatically on an ongoing basis.
The URL must point to a public review page. If the page structure changes or the site blocks the import, the import may fail. You'll receive an email if that happens.
Manual Entry
Add one review at a time. Enter the customer's name, contact info, rating, review text, date, and optionally the source, location, and tags.
Steps:
Go to Reviews and click Add.
Open the Manual Entry tab.
Fill in the customer section (first name, last name, email, phone, company).
Fill in the review section (rating, review text, date, source, location, tags).
Click Save.
The review appears in your list immediately.
Manual entry is ideal when you have a few reviews or want to add one quickly. For larger batches, use Quick Import or CSV upload.
CSV Upload
Upload a CSV file to import up to 1,000 reviews at once. The import runs in the background; you'll see a confirmation when it's scheduled. Reviews appear in your list shortly after. You may receive an email when the import completes.
Steps:
Go to Reviews and click Add.
Open the Upload CSV tab.
Click Download Template to get a sample file with the correct headers.
Fill in your data and save as CSV (UTF-8).
Click Upload CSV and select your file.
CSV Headers
first_name
Yes
The reviewer's first name.
last_name
No
The reviewer's last name.
No
The reviewer's email address.
phone
No
The reviewer's phone number.
company
No
The reviewer's company name.
score
Yes
The rating (1–5).
review
No
The review text.
source
No
The slug or UUID of a source. Must match a source in Settings > Sources.
location
No
The slug or UUID of a location. Must match a location in Settings > Locations.
tags
No
Comma-separated list of tag slugs. Tags must exist in your project and be for reviews.
created_at
No
The date of the review. Use YYYY-MM-DD format.
What happens during import: Each row creates or finds a customer (by email or phone) and attaches a review to them. If the customer already exists, the review is added to their profile. If not, a new customer is created.
Each row must have either an email or a phone number so MGR can associate the review with a customer. Without a way to identify the reviewer, the import may skip or fail for that row.
Download an example CSV template from moregoodreviews.com/csv/reviews.csv.
After Import
Quick Import – The import runs in the background. You may receive an email when it completes. Reviews appear on the Reviews page as they are processed.
CSV Upload – Same as Quick Import. The import is scheduled and runs in the background.
Manual Entry – The review appears immediately.
Once reviews are in your project, they appear in your Showcase, widgets, and analytics. You can reply to them, assign tags, or filter by location.
Tips
Use the Positive only option when importing from Google, Facebook, Trustpilot, and Yelp if you want to focus on 4- and 5-star reviews for your showcase or marketing.
If you have multiple locations, assign a location when importing so you can filter and report by location later.
Tags in the CSV must use tag slugs (the URL-friendly name) and must already exist in your project under Settings > Tags. Use comma-separated values for multiple tags. Tags must be for reviews, not customers.
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